Claire Sommereux-Alfonso
Claire Sommereux-Alfonso is half-Filipino, half-French, and entirely her own person — which is exactly the kind of sentence she would approve of. With over 25 years in customer experience and outsourcing, she has held senior roles at eTelecare, Stream Global Services, and Convergys, before joining Concentrix as Global Vice President for Client Success.
She is a single mother of two — a son studying diplomacy and a daughter with her sights set on fashion design — and the kind of person who will tell you exactly what she thinks, kindly but without flinching. She has navigated grief, reinvention, and the full weight of keeping a family together on her own terms, all while continuing to show up, lead, and grow.
Claire is the voice that names the thing everyone is already thinking. She is done performing for the room — and she is more than ready to talk about it.